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New Castle officials took no chances with preparation and declared a state of emergency ahead of Hurricane Sandy, but the damage from the storm was even greater than expected.
More 5,000 New Castle households lost power when Hurricane Sandy stormed through town on Oct. 29. Power was not restored to all household for more than two weeks, and elected officials announced their displeasure with Consolidated Edison's response time.
Readers' photos submitted to The Daily Voice showed uprooted trees, dangling transformers, downed power lines, crushed cars and damage throughout the town.
Chappaqua Crossing was used as an emergency shelter by hundreds of powerless residents after the storm for charging electronics, getting hot meals or coffee, or sleeping overnight.
In response to complaints about the town's emergency response, Supervisor Susan Carpenter said the town would immediately begin work to improve its infrastructure to withstand such events, would better coordinate shelters for residents without power, and would improve social media and email alerts to relay information to residents.
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